Effective Date: August 13, 2026
We want you to love your H3 BOLD BRAND purchase. If something isn't right, we're here to help.
Returns
We accept eligible returns within 30 days of delivery.
To be eligible for a return, the item must be:
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Unworn and unused
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Unwashed
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In its original condition
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Free from stains, odors, damage, or signs of wear
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Returned with any original tags or packaging when applicable
Non-Returnable Items
Certain items may not be eligible for return, including:
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Personalized or customized products
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Items marked as final sale
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Gift cards
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Products that have been worn, washed, damaged, or altered
How To Request A Return
Before sending an item back, contact us at info@h3boldbrand.com with your order number and the reason for your return.
Please do not send items back without first receiving return instructions from our team.
Return Shipping
Unless an item arrives damaged, defective, or incorrect, customers are responsible for return shipping costs.
If we made an error with your order or the item arrived damaged or defective, please contact us as soon as possible so we can help resolve the issue.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider or financial institution.
Damaged Or Incorrect Items
If you receive a damaged, defective, or incorrect item, contact us at info@h3boldbrand.com with your order number and photos of the item.
We will review the issue and work with you toward an appropriate resolution.
Exchanges
If you need a different size or item, please contact us before returning your order. Depending on availability, we may recommend returning the original item and placing a new order.
Contact Us
For questions about returns, refunds, or exchanges:
Email: info@h3boldbrand.com